The greatest pest control business software may transform a struggling extermination company into a money-making engine. But be cautious before using any form of field management software, as your sector faces certain particular difficulties. In the below, businesskd.com will provide for you 5 pest control business software.
What to look for in great pest control business software
The difficulties faced by pest control businesses are similar to those faced by other field service businesses. They must oversee a group of field technicians, respond to client inquiries, conduct accounting and invoicing, and do a variety of other administrative duties.
However, when it comes to software, pest control companies have certain specific needs, therefore you’ll need to seek for platforms with three features in particular.
Tools to handle seasonal changes
Being heavily seasonal is one difficult reality of having a pest treatment business. There is a slowdown in business during the winter when many insects go dormant, followed by a surge of calls throughout the spring and summer. It can be challenging to control these extreme fluctuations.
As a result, you require strong accounting features that can manage the fluctuating cash flows and aid in your planning for how to get through those lean periods. The program should also include marketing features so you can advertise your business during sluggish periods and be the first company people think of when they find creepy-crawlies in their home.
Strong dispatching capabilities
Plumbing and HVAC emergencies do occur. But nothing prompts a customer to pick up the phone faster than seeing a cockroach infestation.
Customers expect speedy responses, so you should have dispatching software that can help your team assess the situation, identify the customer and any previous repair work you’ve performed, and deploy a technician swiftly.
Having software that enables both you and your client to track the exterminator’s whereabouts in real time as they travel to the job site is also useful.
Managing multiple locations
Again, all field service companies must handle a large number of clients at various locations, but since dangerous materials are involved with pest treatment, excellent management can be especially important.
You must follow rules and make sure that both your clients’ and the technicians’ safety. This means you require a platform that can guarantee you have the proper professional, at the proper time and place, with the proper tools and knowledge of the issue.
5 picks for Pest control business software
1. mHelpDesk
The common field service industries served by mHelpDesk include pest control business software, electricians, and HVAC. Due to its wide range of useful features, user-friendly user interface, and superior overall user experience, it ranks among our top field service management software choices.
The routing feature of mHelpDesk, which displays the locations of clients and jobs on a map, is what makes it particularly effective for pest treatment. It plots the fastest routes for your technicians to take, saving you money on petrol and mileage while enabling them to respond to emergencies as promptly as feasible.
2. Jobber
Another platform that performed well was Jobber, which has a unique method of organizing all the data you need to have at your disposal, a strong user experience, and a distinction between the desktop and mobile apps that is not just a copy of the other. It provides functions like payment tracking, GPS routing, and automation tools.
The Jobber app is especially useful for pest treatment businesses since it makes the desktop version simpler and offers a user interface that is more focused on giving your exterminator the information they need, such the daily schedule and customer information. Through the app, they can also clock in and out of a job.
3. ServiceTitan
For field service businesses that must manage their expanding or sizable operations from a centralized location, ServiceTitan is perfect. Exterminators may connect with the home office using this cloud-based software, and they can also access crucial data on-site including service histories and payment details.
The software has a nice feature that lets you and the customer follow the technician’s route to the customer site in real time while keeping track of their whereabouts on a map. Customers who are eager for an exterminator to get rid of their infestation as soon as possible and want to know when they will arrive will find this to be a genuine benefit.
4. Housecall Pro
Over many other systems, Housecall Pro has one very significant advantage: it is really straightforward. This cloud-based tool enables you to manage a group of technicians, generate invoices rapidly, and interact with clients. Although it is a little pricey, onboarding is also simple.
The invoicing function of Housecall Pro sets it apart from other comparable systems. It generates invoices automatically and enables your clients to pay right on the invoice. As a result, your team may focus more of their efforts on eliminating pests and less time on payment issues.
5. Service Fusion
Field service organizations can manage numerous repair order tickets and technicians in the field simultaneously with the aid of Service Fusion. It may generate invoices automatically and then notify all parties involved through email if the customer has accessed the invoice. Additionally, it syncs with QuickBooks, which facilitates field service management’s financial and billing processes.
Service Fusion offers comprehensive GPS tracking, which is crucial for pest control business software that must always be aware of where their exterminators are. This is in contrast to certain field service management software systems. Additionally, the fact that many accounting procedures are automated makes it simpler for them to concentrate on the task at hand.
